One minute, one problem, start to finish.
Short films of Sena at work in four kinds of business. Each one follows a single problem from the first message to the last step, and waits for your OK where it matters.
The businesses and people are made up. The problems are real.
18:40
On
holiday.
Friday 14 August
Ana · Old town
Boss, sorry to bother you, we won't have enough cups for the festival tomorrow.
Don't worry. I saw the festival rush coming on Tuesday and raised it to Alex, who ordered more cups. They arrive tomorrow at 07:00.
18:41
Some moments shouldn't be interrupted.
Monday, 17:30
Holiday cover
On
Away
the 11th to the 23rd
Orders
Alex · Purchasing
Interrupt me
Only if it can't wait
The night before
the holiday.
Tuesday, 09:00
Cups left · Old town
Tue|Wed|Thu|Fri|Sat|Sun
Nobody
asked.
Stock count
5,400 cups in stock.
Last year's sales
A normal August day: 900 cups.
Weather
34°C from Friday. Hot days last summer: +40% cups.
Town hall
Festival, Saturday and Sunday. Last year: +1,500 cups a day.
Supplier's site
Your usual supplier is closed until the 24th.
Out Sat, midday
Out of cups by Saturday midday.
The supplier is on holiday too.
It just needed someone
to look ahead.
For Alex · Purchasing
Festival weekend: the old-town café runs out of cups on Saturday.
Short for the weekend
4,080 cups
Out Sat, midday
Supplier B can deliver Saturday at 07:00.
Same 12 oz compostable cups, lids fit. €0.09 a cup, pallets of 6,000. Supplier A: Monday at the earliest.
Plan · for your OK
Order 6,000 cups from supplier B
€540 · needs your OK
Mihai opens at 06:45 for it
To ask
Draft to supplier B
Hello, please send one pallet of 6,000 12 oz compostable cups on Saturday the 15th at 07:00, to the back door of the old-town café. Please confirm the slot.
Send order
Sent by Alex
0 cups
Delivery Sat 07:00
Confirmed: Sat 07:00
Mihai: OK
Saturday, the 15th
07:04
6,000 cups delivered
18:00
2,812 cups today
Ana
Didn't run out once 💪
Holiday, day 5.
Nothing needed you.
Nothing left hanging.
sena.systems
On holiday
Three cafés, a festival weekend, and a holiday that stays a holiday.