You can delete your SENA account at any time.
In the app
Go to Settings → Privacy → Delete account.
If you cannot sign in
Email privacy@sena.systems from the address registered on the account and ask us to delete it. We confirm by replying to that address. We do not ask for identity documents.
What happens next
- Your access ends immediately.
- Your account and the personal data tied to it are kept for 30 days in case you change your mind. Write to privacy@sena.systems within that time to restore it.
- After 30 days they are permanently deleted. Encrypted backups age out within 30 days after that.
What is not deleted
- Business records that belong to your organisation (documents, CRM records, invoices) stay with your organisation; its administrator controls them. An administrator can close the whole organisation from the app's settings.
- Invoices we issued are kept for the period tax law requires.
More detail: Privacy Policy, section 6 (sena.systems/privacy).